What do you expect from a dealer after buying a watch? Things are many and varied,...
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Sometimes we ask ourselves: are shopkeepers sufficiently clear and comprehensive at the point of sale in recommending to the customer that...
Waiting times for watch repairs have always been the cause of extensive discussions with customers. Some...
We have covered a lot of topics so far, all centred on the best way to treat your watch after purchase, in order to...
This month we are talking about external service, i.e. that maintenance, whether under warranty or not, handled directly by the parent company. Sometimes, this process...
What is a good way to store your watch? Where is it best to keep it? It is detrimental to keep it stationary...