Here I am in 'family man' mode, dispensing, repeating and emphasising good advice... seasonally. It's summer, even...
After purchase
Being clear is the most professional attitude one can have towards the customer. I have been following for years - as a manager...
Summer is coming, the season that brings so much desire for change. The sun is out, the days are longer, we are all...
Long life to the watch is the preamble to the importance of original spare parts for durability and optimal functionality...
How many roads does a watch take after purchase? We are curious about this and so we attempt to trace some of them. Sometimes it remains...
People are often convinced that the official service is more expensive than the independent watchmaker or that there are even differences in...
I am a little worried about the future of my column, not because the editor or the readers have given any hint of...
What do you expect from a dealer after buying a watch? Things are many and varied,...
We do not always describe situations that occur after a purchase, but also at various other stages, and here we are this time at...
What we are going to write is not a figment of our vivid imaginations, but facts that actually happened and concerning the behaviour of...
Life choices are defined as certain habits or ways of doing things, lifestyles, behavioural methods, which also include...
We would always like to dedicate this space to after-sales issues, but with an eye on the manufacturers and...